Great hotel, brilliant location right next to Wembley stadium. Lots of restaurants and shops next door. Staff brilliant, would definitely stay again.[Less]
Very Handy for Wembley - Clean and comfy
Overall I would highly recommend this hotel although I was unfortunate to stay when there was some type of work going on so was woken up by drilling and banging at 5am - Don't know where exactly it[More] was coming from but it sounded like next door![Less]
very good hotel bad for parking large vans as car park under hotel[Less]
Great experience. Staff are very polite and helpful. Great place to stay and nice location.[Less]
Up to usual Holiday Inn Standards
I stay at hotels in the IHG group worldwide because they are of a consistent high standard and I have never had cause for any serious complaint. They are good value for money. My recent stay at the[More] Ariel at London Heathrow was to meet someone inbound on an early flight and was as good as I have come to expect from Holiday Inn. I have stayed at this hotel for the same reason several times and also when departing from Heathrow myself. I have never been disappointed. Its location is perfect. I will continue to use it.[Less]
Excelent customer care and great food!
It's a great experience every time we stay in this hotel. The food is great the rooms are comfortable and the stuff is absolutely lovely! No this is to much of a big problem for them. I forgot my[More] charger and the ladies borrowed me theys! They always smiling and are so polite. Thank you guys![Less]
always stay here
By mr jagos
Good hotel and staff ... nice hotel but the rooms are looking tired[Less]
Excellent customer service
Having stayed at the Crowne Plaza several times I am used to good quality rooms. What is unusual is the staff pride in welcoming there clients from the check in staff to the cleaners.
During my last[More] visit I had a minor problem that I did not report but when asked if I enjoyed my stay I told them about. Not only were they interested they wanted to make sure it did not happen again.
Again Thank you for breaking up my working week with such a pleasant place to stay.[Less]
Overall very good, couple of problems with hotel layout but no major problems[Less]