Situated in centre of Harlow with on-site parking.Easy exit back onto main roads[Less]
Great Hotel, Great Stay
Great hotel to stay, clean, staff were fantastic, very welcoming and very enjoyable, would recommend this hotel to anyone staying in that area.[Less]
Holiday Inn Express Harlow
a fairly new HIE but very little thought gone into the number of hotel car parking spaces required and the number of bedrooms in the hotel.
If you can't find a space then the multi-storey car park[More] next door is a real chore if you have more than 1 x bag/suitcase![Less]
Excellent hotel - always full!
I stay at this property very regularly, and it presents an excellent value proposition for anyone visiting Cambridge or wanting to commute to London. Excellent staff, and good value for money however[More] the only criticism is the quality of mattress are quite bad. I can virtually sleep anywhere, but if you could get new mattresses, this would make a 4 star property, a 5 star!
A great nights sleep
By MS 2608
The room was a little more expensive than we would have normally paid but was a nicer room than our normal hotel and with breakfast included it made it the perfect choice. The staff are friendly and[More] very helpful. The room is very clean and tidy and the little finishing touches in the room really finished things off nicely. The only issue we had was the breakfast was very hot and there was not much of it but apart we had a great nights sleep in a warm room on the coldest night of the year so far. Well done for making us feel welcome[Less]
Not perfect, but given the price ...
Very clean, friendly and efficient. Bedroom clean and tidy but the mattress was like a trampoline - terribly uncomfortable. We also asked to change one of the pillows from firm to soft as we were[More] going out. A different pillow was on the bed when we got back but it certainly wasn't a soft one! Why offer the opportunity to choose your pillow if you don't have any different?
Breakfast felt cheap - limited choice of hot breakfast and awful sausages. Cheap,boring bread and crunchy croissants. We'd have preferred less choice but better quality.
All in all we know we paid a budget price so weren't expecting a luxury experience. We'd just have preferred it to be more consistent across the board.[Less]
excellent stay. relaxing. professional staff. excellent location in reference to work. clean rooms and bed. hotel lobby was well lit and had good ambiance. Enjoyed the bar. the drink and finger food[More] were excellent[Less]
Comfortable and good value
I've stayed at this hotel on a number of occasions when visiting the area and always found it comfortable. Staff are friendly and helpful. Good internet and free for IHG members. Room was[More] comfortable. Shower was a bit poor as hose not long enough for taller people and leaked but reported it on check out so hope they address this for the future (not all guests are 5'8''). Generally good value.[Less]
Convenient and comfy for visiting Cambridge
Staying at the Holiday Inn proved ideal for me. Convenient by car via M11. Able to catch bus into city centre. Comfy room and excellent breakfast. Helpful and kindly staff.[Less]