Good experience all round
Ideal for business use
a regular stopping off point for me[Less]
Clean and friendly no problems and nice rooms, breakfast was like a cattle market and poor sausage , Kept running out of items , I would rather pay a few pound more and have a better breakfast[Less]
Good service .good location value for money. I would recomend this hotel[Less]
Stayed here for the weekend
could not upgrade the room however still gave me club lounge access which was great.
Location is great for the city and the station and a short trip on the train to[More] the NEC and a dam site cheaper then booking the Plaza at the NEC.
Girls in the club lounge are very friendly and always happy to help.
slight frustration, booked a room for three but had to ask for a third towel each morning
have booked again for 2017[Less]
good overall stress free stay
By V J V J
this hotel was good, clean and tidy. The staff were very helpful and knowledgeable of the surrounding and the facilities.[Less]
A Great Stay in Birmingham
An excellent Hotel, good value, nice rooms, very convenient for all amenities, such as the Symphony Hall, Museums, Bullring, Railway Station and friendly and helpful staff[Less]
All that we needed for our short weekend leisure stay.[Less]
ALL staff were very helpful and keen to provide a good customer experience. In particular at breakfast the lady remembered our preferences, no pressure was applied and we could eat at our own speed[More] while being aware that service was available if help was required. Would definitely go again and recommend to others.[Less]
Convenient and comortable
Convenient hotel near to M6. Friendly staff but rooms looking dated.[Less]