Convenient location and good comfortable facilities
Staff are responsive to needs and willing to listen. Decorations within guest rooms appera a little tired and not as modern as some other Holiday Inns. It is ideally located for Borehamwood shops and[More] close to motorway connections[Less]
Food only ok
By tony 23ee
The food can be a bit bland but is edible, the service can be a bit slow when busy but the staff do try, Hotel could do with a freshen up in the rooms, the internet could be a bit quicker and the[More] Freeview tv is limited[Less]
Lovely staff, so helpful, and so welcoming
We have stayed in this hotel at least 100 times over the twenty odd years since our children moved to London.
In these days it was called THE ELSTREE MOAT HOUSE HOTEL.
Regrettably the only complaint[More] we have, is the fact that the hotel requires major renovation now.
In our room this time we had to point out various articles of ironmongery were missing or broken.
I don't think one penny has been spent in upgrading or renovation since the hotel was built......Great shame:[Less]
Staff and Service
Found as always the staff welcoming and helpful. The night staff were also very courteous.[Less]
Our stay was great from start to finish.Was slightly worried about location because it appeared to be isolated on the reports and bus stops were a long walk.However bus stop was just at the end of[More] the road and a supermarket was in the complex.It is a shame there is not a railway station close at hand.[Less]
Comfy Bed Good service
Comfortable stay with good friendly service, quiet setting clean and tidy rooms[Less]
Excellent Stay at Crowne Plaza
As it was our 30th wedding anniversary our stay was upgraded to executive with access to the lounge. The staff in the lounge were so hospitable and their service was fantastic. This was the highlight[More] of our stay. We enjoyed it very much and highly recommend it. All staff from check in to brasserie restaurant and lounge were lovely.[Less]
great hospitality and superb sleep
Welcoming reception staff (recommend membership of the rewards club for separate check in!) Room was very clean and comfortable with all necessary amenities. Enjoyed a superb Indian meal at the Eriki[More] restaurant. Breakfast restaurant at peak time can be busy....avoid 7.45 to 8.30 if poss. All round great stay![Less]
room was comfortable for these two weary Texans
My companion and I were flying from Athens to Dallas/Fort Worth, Texas. We had a layover at Heathrow. A niece booked this hotel for us. We arrived late-10:30 pm and had to leave for a early flight to[More] Texas. We took the shuttle to the airport. The hotel was excellent. Thank you,[Less]