Excellent in all aspects. Excellent staff in all areas. Cleanliness is excellent. I recommend this property to everyone. It is five star[Less]
Quiet Hotel and comfortable bed
By 70 Kirkland
We have stayed here often when attending a meeting in the neighbourhood and always find it convenient and good value.[Less]
Just what was needed
Arrived here after a day walking around Black Country Museum.
A relaxing stay, good shower, comfortable, quiet room despite main road location.
Staff excellent with immediate attention to one minor[More] grumble and immediate action to return an item I had left behind in the room on departure.
Full marks for staff and everything that made a relaxing night before driving back to Somerset.[Less]
By SOUL CHICK
Enjoyable stay although the hotel is on a pedestrianised area and cannot get taxi to the outside of the foyer , have to walk, however overall it was a pleasant , quiet stay , very confortable and the[More] room was well kitted out[Less]
Home away from home
Spacious studio suite with well equipped kitchen, comfortable bed and clean bathroom, ideal for a bit of home comfort away from home.[Less]
Perfect for City Centre Stay
Extremely clean, spacious and well run facility in the heart of the City Centre.
Suites had their own kitchen and well decorated and good appearance. Bit tight for space but other than that,[More] excellent location and facilities.[Less]
good size room, comfortable bed and great service
Stayed at this hotel due to a conference which I attended in Birmingham.I enjoyed the night and would certainly recommend this hotel and would stay there again.[Less]
great service - poor food
By MR. B.A.T
poor selection of food - poor preparation and poor quality .. inconvenience to seek food elsewhere.[Less]
Missing Michael Bolton
We were meant to be seeing Michael Bolton in concert, but found out he was ill when we got to Birmingham.
This meant that we got back to the hotel sooner than planned, but found everything to be fine[More] and I would stay here again.[Less]