Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Compare Hotels in Surprise

(e.g. {0})
(e.g. {0})
Processing your request...
Close

Destination
Finding a hotel is easy. Your destination can be:

  • a city (San Francisco)
  • an address (123 Main St., Springfield, IL)
  • an airport (LAX)
  • a point of interest (Fenway Park)
  • Zip Code (30308)

Featured Surprise Hotels


Latest Surprise Hotel Reviews

Average Rating for Surprise Hotel
(4.4 / 5) of 6671 reviews
Great staff
By Hrley 48
very friendly and helpful. greeted every time you came and left. [Less]
Convenient to highway
Access to hotel wasn't signed adequately. Room was new and clean. Staff was polite and helpful. [Less]
A suprisingly clean and comfortable hotel
By RLT620
We booked two rooms at this particular Holiday Inn Express to be near our daughter who had just given birth to her first baby. In Buckeye, AZ, we weren't expecting much but boy were we surprised. [More] The Young lady (Kelly) who checked us in had a fantastic disposition and couldn't have been any nicer or more helpful. (NOTE: The entire staff was friendly and courteous.) We spent four nights and other then some freeway noise - it was tolerable - our stay was fantastic. The area where the hotel is located has plenty of restaurants, fuel and a bank. It became an effortless trip and when travelling to visit our new grand-daughter we will most definitely be staying at this particular venue. [Less]
Great People
By Mimi,too
The Holiday Inn Express in Old Town Scottsdale is one of the best, more enjoyable places to stay. The staff is personable and competent. They are excited about sending me to the next best restaurant [More] or shopping center. They are knowledgeable about the area, and each person adds their own flair to the advice. They are fun - they seem to be enjoying what they do. I return to this hotel because of the staff. And I always have a good night's sleep - the beds are great. [Less]
Nice Hotel
By JayML
Very clean, friendly staff, good breakfast as usual...only negatives were the unreliable wireless internet and many of the TV channels did not work. [Less]
What an experience
By DTBS
What an experience What an experience staying at this property. I hope I get the names right here of the front desk attendants. It all started with Dante. He was very accommodating in calling me [More] when the room was available for the early check-in. When I checked-in Shelby assisted me and was polite, kind, and very professional in pointing out all the amenities of the property. I was placed in room 228, and I couldn’t have been happier. This was only a one night stay but the next time I stay here I’ll be sure to make it a longer stay if this room is available. The room was spacious, and spacious doesn’t seem to describe it fully. I was not expecting a suite of this size at a Holiday Express. I have stayed at 5 star properties in several states and I have to say honestly, this suite surpassed them all. The bed room was quiet and large with a door that if it was to get noise you’d be able to close yourself in; the kitchen – not kitchenette – has an updated refrigerator, microwave, toaster, Keurig coffee maker, (a one cup machine but still it was nice). Down the hall was a large bathroom with a walk-in shower and rain drop shower head. The living room was comfortable with a 36” flat screen. The balcony that has 4 chairs and a large table makes it possible to enjoy the outdoors. Had it not been summer-time in Arizona we would have spent more time out there without a doubt. To close this review out, if you are coming to Scottsdale Arizona, and need a sweet suite, and if suite 228 is available – get booked, you will not regret your decision. To the staff, thank you for a job well done and you will see us again in the “near” future. [Less]
Best hotel around!
By Meggie66
Couldn't have been more pleased. From the comfortable bed, to the gracious, helpful and considerate staff to the excellent buffet, there is little if anything to be improved on in this hotel. Highly, [More] highly recommended! [Less]
Clean and Comfortable and Nice Breakfast Buffet
By Dewey8
The hotel was new and spacious. Staff was personable and the room was very comfortable and clean. The beds were really comfortable. The room AC/fan was a little loud, but we got used to it. The [More] bathroom lights were a little subdued for doing make-up. Overall, were very happy with our stay here. [Less]
Awesome mattress and pillows
Perfect location and safe environment. The hotel is close to restaurants and shopping. [Less]

Explore Destinations by Interest

Close
Select Check-In Date
Select Check-Out Date
Check Availability on KimptonHotels.com

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings  Link will open in new browser window. tool or call 1-800-MEETING (in United States, Mexico and Canada).