the front desk staff, Sam remembered me after several years. He's very friendly and easy to deal with and made sure that our stay was very comfortable[Less]
check in clerk
I apologize for not remebering this young woman's name. She was friendly and welcoming. We were able to have casual conversation and when I returned later for the missing towels, she apologized and[More] explained what most likely had happened. She is an asset to your company. It is not the building or the beds that are responsible for your reputation but rather it is staff menbers such as the one I met on check in.[Less]
I'll be staying here for every Hard Music Festival[Less]
great hotel good food
when I come back I do not have to look for any hotel[Less]
we always like it there. its clean nice staff,decent breakfast[Less]
I am a regular patron of Holiday Inn Express and as usual, they exceeded my expectations. Upon arrival, there was an over-booking for the room I requested. Instead of turning me away, or down-grading[More] me, they upgraded me to a suite!
This was a beautiful room, right next to the elevators. My only note was the door was extremely heavy and somewhat difficult to open. However, once inside, I was as comfortable as I would be at home.
I definitely recommend this chain and will stay again in the near future![Less]
Customer Service is Excellent!
Friendly and accommodating staff, will definitely be returning to the property.[Less]
By Summerlin Dee
While this property is older it is clean and safe. Do not care for the old in wall air and heat- very hard to regulate. Restaurant hours are a little restrictive which is hard, since there is no comp[More] breakfast- think Holiday Inn Express.
The new gal that was at the desk- I CANNOT remember her name, was WONDERFUL! (She is a keeper!) I know she has only been there a little over a week and I want to tell you that she will be an asset to your property.
Room was quiet, nice bed, good pillows, etc. I would have liked more TV channels.[Less]
Nice quiet hotel with easy freeway access, close to many restaurant choices, yet next to a business park for added quietness at night. Quality of the hotel is as expect with any other Holiday Inn,[More] but service is top notch. Very friendly front desk and waiter staff.[Less]