We stayed there because rates were pretty good, met our budget. Place was clean and accessible with ease.[Less]
Our stay was fantastic from start to finish, beginning with a bubbly receptionist. Smiles are infections but we certainly needed one.[Less]
stay here frequently - several times a year for about 10 years.[Less]
Comfortable bed and excellent service
Excellent service from all. Would definitely come back in future.[Less]
OUTSTANDING Classic hotel
By Smiling Eyes
We simply can not say enough good things about the San Francisco Mark Hopkin Hotel. Wonderful experience in every way. We were greeted at the front desk by Racqual who was absolutely wonderful in[More] every way. We stayed in a very clean ,comfortable bedroom with a view of downtown S.F. Later we danced at "the top of the Mark" while enjoying cocktails. The server was the best. He went out of his way to keep on top of our drink orders and even filled up our water glasses during the evening. The Management of this property are at the top of their game. This whole experience was PERFECT! THANK YOU MARK HOPKINS HOTEL STAFF[Less]
Lovely as always
We love the Mark and always recommend staying there[Less]
This is a nice hotel in a good location 20 minute from SF, The staff for the most part are very accommodating. One person in particular stands out.
Hotel is a bit updated but that doesn't really[More] matter when STAFF makes you feel like your at Home.[Less]
Nice room in good location, but somewnat costly for the value received. Probably correct cost for the area however.[Less]
Great value and very comfortable stay
Great location, close to highway, and close to transit (15min walk to station) which made it ideal for venturing into San Francisco without having to deal with traffic and parking in the city.[More] General area/neighbourhood seemed relatively safe. Property is new or newly renovated. room and common area were very clean and comfortable. staff was excellent. big parking lot - so never had to worry about finding a spot and parking was included (free). Free Breakfast and reliable wifi were the icing on the cake that made this stay an excellent value.
this location is a great benchmark in quality and value that visitors expect in the Holiday Inn Express brand.[Less]