the guy at the front desk who checked me in was extremely considerate and professional, taking care of each request I made and ensuring through followup that issues were actually addressed[More] completely. I really appreciate the care he showed me to make sure I was taken care of here. I will definitely be returning to this location.[Less]
Overall it was pleasant, I enjoy the kitchen and the items for cooking your own food, nice decor[Less]
Comfortable and courteous
Apart form the internet wifi which was not working in the rooms the overall stay was absolutely an excellent one.
The staff was very courteous especially Brian and Maria[Less]
By Mrs and Mr Rzola
Me and my Husband stayed here for.our anniversary and it couldn't be any better, our room was very clean. Breakfast was awsome. We look foward staying here again.[Less]
This is a good hotel with clean comfortable rooms and excellent hotel staff. The décor is somewhat dated and a little worn.
The restaurant/bar has average food, a limited menu, and not very good[More] service.[Less]
The rooms are clean and comfortable and food at the restaurant is very good. Perfect for my business travel.[Less]
The receptionist was very attentive, made my business travel better.[Less]
Holiday Inn Express West LA
Really enjoyed this hotel and have stayed there a number of times in the past year. Definitely recommend this location because it has great access to Santa Monica and the 405.[Less]
Very friendly and helpful staff. I forgot my scarf in the lobby and they sent it to my house the next day![Less]