The only issue I had with my stay was the proximity to the train and the people who seemed to be stomping around all night in the room above me. I had ear plugs, so I was able to tune all of it out[More] and both of these issues were out of the control of the hotel staff. Overall, the room was totally adequate and fit my needs. The bed was comfortable and the staff was friendly. If I travel back to Santa Clara, I will probably stay at this hotel. I just wish that there was breakfast available and maybe more than one packet of coffee in the room. The internet was also super slow, but that is to be expected.[Less]
Home away from home!!
Exceptional service and courteous staff... Good value for money![Less]
good location if you are visiting Santa Clara University
Clean, comfortable well appointed units. include small kitchen and dishwasher. I wish the bed was King not queen but was very comfortable. I would come again.[Less]
Good and enjoyable stay
Stay was very good with all the needed comforts. Mattress may need replacement.[Less]
By Traveling Dad12
The hotel was in very good shape. Clean and easy to get in and out of. Breakfast was a more on the weak side but there was a number of choices. Overall it was a comfortable stay.[Less]
What a surprise that, even though we had just joined the IHG rewards club, upon check-in we were upgraded to a suite! What a treat. Now of course we are more likely to book with HI! Smart move for[More] the hostess to sense our newness and reward us, huh?[Less]
Holiday Inn Express was outstanding
The hotel room was fantastic. It was comfortable, up to date and clean. The location is great and is within walking distance to several restaurants. I highly recommend this property. The only thing[More] that may need to be improved is the freshness of the fruit in the breakfast room. Several apples were not very good.[Less]
I was not too crazy about this hotel from the exterior; but upon entering the small lobby I smelled cookies.:-) The room was comfortable and really clean. The staff was very kind and helpful. The[More] beds were comfortable. Sleep is a wonderful thing. The one and only drawback was the bed frame which is larger than the mattress. My daughter, myself and a visitor all have bruises on our shins. Overall a good experience for our needs.[Less]
Great overnight stay.
If your traveling to Palo Alto it is only a few miles away.
The rooms have been tastefully updated and is a quiet location away from the freeway noise.
Lots of plugs for IPhone etc.
Will stay there[More] again for sure![Less]