Desk clerk went above and beyond to help with various things, such as park tickets, questions and getting food.[Less]
Good place to stay.
This was my 2nd time staying here. And first time the stay was great and so was the 2nd. A few issues but nothing that would keep me from coming back. The parking right now is horrible. I would[More] estimate about 40%to 50% of the parking is taken up with construction supply's and equipment. The parking spots are extremely narrow. The rooms have been renovated since the last time I was there. Coloring is good but attention to detail on the installation was just not there. The biggest issue we had was the matters was way way too firm and the pillows were not standard size. The ventilation in the bathroom was almost non existent, steamed up really quick. The breakfast was great. By far the best part of our stay. It's so nice to be able to just get up and go down stairs have breakfast and not have to drive or decided what or where your going. The staff is great very attentive very friendly and help full. The rooms were clean. The common areas were clean. The pool was good also. Good that the pool is open late too. after a day of walking around Disney land it was nice to come back and be able to swim for a little bit. We will stay here again.[Less]
Best option for a large family
We had a 2 bedroom suite on the top floor overlooking the pool and we could see Disneyland in the distance. The room was beautiful, new, large and very clean. We had 8 in our party, 3 adults and 5[More] kids and everyone was comfortable. My husband and I took the king room with our own bathroom and my mother and my two oldest daughters took the double queen room and they also had their own bathroom. My three little boys slept on the pullout couch in the living room and we all had plenty of room and lots of private space. Everyone had a TV in their rooms. We looked into getting connecting rooms at other hotels but came out to be about the same or more than this room. I loved also that we were all together and yet had our own space, It was like having our own apartment or condo. The kids loved breakfast and it sure saved us a ton of money. One night they served hotdogs and that was also a huge savings on food for us. The kitchen was stoked with eveything we needed to cook if we wanted to. Staff were amazingly kind and friendly, and helped us find the right beaches and activities for our family. Gave great Disneyland tips on what to take and what to leave. I loved the warm fireplace in the lobby when we returned after a chilly evening. We enjoyed the pool area, it was the nicest I have been to at a hotel and it was heated with plenty of seating and towels. We will only stay at Staybridges from now on because of how perfectly it fits our family. Thanks for caring so much about your hotel and it's guest we really could tell![Less]
Good Value/Great Staff
Very friendly staff at the entire property. I would recommend this hotel and plan to stay here again on my next visit to southern California.[Less]
Friendly staff and comfortable room
we enjoy staying here because of the great value for a very nice room. We also enjoy the friendly staff[Less]
Very good Staff Friendly and knowledge, Very good Breakfast, Very Clean and Modern Room.[Less]
I have stayed at this hotel three times in the last three months and plan a return trip in the next few weeks. I have status with many hotel chains and have recently re-discovered Holiday Inns to be[More] a comparable experience to the higher priced hotels. Why pay more for the name when the experience is the same?[Less]
Clean Hotel Good location
By Poor communication
Overall very good hotel that is a good location off the 5. Restaurant food choices could be better, appetizers are a little pricy.
The happy hour on the 8th floor has a staff member that is a bit too[More] much for me. Upon entering the room she immediatly asks for your room key and tells you of the maximum two drink limit (Beer or Wine) Each and every person, each every day she goes through this canned delivery. I have been going to this location for approx 6 years (frequently each year) and she is always there hammering the policy.
I could stay there 4 days in a row, but she never softens the delivery. I know it's not me, everyone gets it upon entry.
I feel like I'm being warned and watched and for that reason I go to the Elephant Bar for appetizers and a couple of relaxing drinks.
I want to be clear, she has never been rude and I feel she is most likely following instructions, but it's too militant.
Someone needs to tell her and her manager to take a breath and relax.
Perhaps it's best inform guests of the policy at check in or post it in the room,
It is like torture to listen her to warn guests 20 times in a row.[Less]
Convient Location Friendly Staff
Onsite restaurant and bar is convenient and food is good. Another restaurant across the street is also convenient and food is great. Staff was helpful accommodating and friendly. Also can get Disney[More] tickets in lobby.[Less]