The staff was very friendly and helpful. The seating area and foyer were clean and decorated to reflect offering of area businesses. The room was clean and the beds were comfortable and soft. I have[More] a choice when I travel. Typically I choose HIE first! I trust your staff and feel safe when traveling alone for business. The only concern I would mention is the room location that staff would put women traveling alone. I often check in late (but book in advance with rewards) and my room is often the last room on a floor.[Less]
Great stay at this friendly, well-kept hotel. The staff is amazing friendly, the lobby and breakfast-area are spacious and clean, and they even have all-day snacks available.[Less]
Grandson says "BEST HOTEL EVER"!
We are traveling with our 7 year old grandson. The first room we were assigned had a shower but no tub. We returned to the front desk. It took them a bit to find a suitable room (all the rooms on the[More] second floor were being painted) but they gave us a suite that had a dining room, KS bed, sitting area, and completely separate adjoining room for KIDS! The kid room had bunk beds and a queen bed as well as kid game table, bean bag chairs, their own TV and Nintendo gaming system. My grandson pronounced this "the best hotel I've ever stayed in!" One bathroom but large and very clean. Great breakfast and friendly staff. Free cookies! This is a repeat visit, recommend highly.[Less]
Large room, beautiful view, friendly staff.
Nathan warmly greeted us when we arrived late and we talked about the huge snow storm we just had. He showed genuine concern for the drive we just had and the condition of the roads. We woke up to a[More] beautiful Rocky Mountain view behind the hotel, and and slept soundly on a nice big king bed. Even the bathroom was roomy. Thanks for the cozy accommodations![Less]
The only complaint I really have is snow removal,That being said snow removal for the whole community was abysismal.[Less]
WE had to get off the highway due to snow closing the road at Trinidad and the Holiday Inn was the only hotel we saw. They didn't raise the rates, as we had expected, and there was plenty of rooms[More] available. We had to stay the whole next day and the hotel was very accommodating.[Less]