Very consistent hotel and a great IHG property. I stay here based on our corporate usage and am never disappointed. Rooms are very clean and the beds and pillows are comfortable. Makes a five day[More] stay much easier.
Food options are a bit limited at the hotel, but there are plenty of options a short drive away so that doesn't matter much.
Staff is pleasant and attentive.[Less]
I have stayed at this facility at least 10 times and I will continue to stay there. The staff are always so welcoming and friendly. The rooms are comfortable and the kitchen is easy to eat in when in[More] town.[Less]
A Great Business Hotel
By Brian Mark
An extended stay business hotel is a unique experience which demands a positive response to guest expectations. A VP at IHG told us that the only way we would understand what a Staybridge is all[More] about was if we stayed at one. (He didn't mean spend ONE night). We had to be camped out, in full 7 days a week business mode, for at least 30 days to begin to understand what he was talking about.
We loved the lake and the fountains. It was perfect for walks which cleared out our minds. The great room is beautiful with a terrific fireplace and a wonderful view into a gorgeous courtyard.
When Shaun was the Food[Less]
Enjoyed my stay. Holiday Inn has lately been raising its standards. Enjoyed my stay a lot.[Less]
It's a clean place to sleep. The cleaning crew should probably prioritize their rounds better.[Less]
Recent visit to Northern VA
I came to visit my son and his family. This location was a recommendation and I am glad that I booked with you! My stay was great; The staff went above and beyond to make sure that everything about[More] my stay was enjoyable! I will definitely pass the word along and look forward to future stays ;-)[Less]
Very comfortable, clean and convenient
Comfortable bed, nice furnishings. Tasteful modern decor. Very clean except one washcloth had a stain.[Less]
Good hotel, bad airport pickup
Everything was excellent, including the airport dropoff, until I returned to BWI and needed to be picked up by the hotel shuttle. They said the wait would be 20 minutes, but I did not see the van for[More] almost an hour, and it passed me by. The front desk did not correctly tell me where to meet the shuttle and I had to call back to get it straight with a different person at the front desk. When I got to the correct spot, I had to bang on the window to get the driver's attention. I have stayed at this hotel before, and the long wait for a pickup seems to be a continuing problem. It doesn't help when you are standing outside in the cold and see the other hotel shuttles, including a regular Holiday Inn shuttle (not to be confused with the Holiday Inn Express shuttle) pass by numerous times.[Less]
After recovering from a brief illness at about 2:30 AM, I asked the desk clerk if it was possible to get a bowl of cereal from the breakfast room. He was extraordinarily responsive, setting out[More] cereal, milk and utensils.[Less]