Your staff upgraded our room to a suite with a king sized bed and on the first floor. I also left a phone charger in my room that she found and held on to until I made it back there to pick it up.[More] It's the small acts of kindness I observed that really made a difference.[Less]
Nice Clean Hotel
Decent Stay, No Issues. Clean room, upgraded due to status.[Less]
I've stayed here several times, and everyone on staff has been welcoming and helpful. It's a small hotel with a very comfortable feel to it; and even though it's small, the rooms are a good size.[Less]
Great Service! Wonderful Location!
I decided to spend my birthday week in Chicago. I'd never been there before and I went by myself. I'm a 60 year old woman. The staff was delightful! The front desk personnel were polite and[More] responsive. The room was great! I had read some on-line reviews saying that the rooms were splashy. Actually, my room was perfect! Brightly colored, and very clean. The floor is uncarpeted. There is wood-like floor covering. The room was very clean. I appreciated the lack of carpeting, because I'm never sure what is buried in the fibers. The location could not have been better. I walked everywhere! And felt very safe, even when walking at night.[Less]
right in the heart of things. Breakfast personnel were very nice and accommodating.
Bar/lounge should open earlier than 5:00 p.m.[Less]
chose this hotel because of its location of an event i was attending.staff were very friendly and helpful.Room was starting to show some wear in the bathroom.Bathroom was way to small,overall nice[More] place to stay.[Less]
Comfortable bed and pillows.
It was reasonably priced and had all the amenities of higher priced hotels in downtown Chicago, but parking and breakfast was not included. It was very quiet and the Keurig machine was definitely a[More] plus![Less]
Location is great with easy access to the subway. Subway station is not ADA, however, so be aware if you need ADA access. Staff was super friendly and helpful with travel tips and directions around[More] town.[Less]