So after a week of driving back and forth to Fort Campbell’s gate 7 my co-worker and I had to wonder why we were staying at a Candlewood Suites 13 miles away and not at this one right by the gate.
Our travel agent was able to get us rooms at the Oak Grove Candlewood Suites and we made the move immediately.
When we arrived at the hotel Miss Carmella the Front Desk Supervisor welcomed us with open arms as though we were VIPs! During our whole stay Miss Carmella was always the most charming host, always with a smile and always with a friendly greeting. She was always ready to answer any concerns a guest may have. Miss Carmella may not own the property but you would never now that from the pride in the hotel that came pouring out of her. Thanks for the great stay Miss Carmella!
I have to specifically mention two of the staff members that had a significant impact on my stay.
Mr. Warren: Good ole Warren was there about every day I returned to the hotel. He was always there with a friendly greeting and a smile. Warren seemed always concerned on how the guest’s day had gone. Getting to know Warren was my privilege! Thanks Warren you’re the best.
Miss Mary: Miss Mary was the overnight clerk whose morning greetings started the day off right. After working overnight Miss Mary was always full of sunshine and her countenance always made the start of the day much better. Best wishes to you Miss Mary on you and your husband’s military retirement.
My room was well organized and immaculately cleaned. Upon entering the room there is a nice kitchenette with a full size refrigerator a two burner glass stove top, dishwasher, and all the necessary items needed to cook and eat in the room.
There is a desk/table that runs from the end of the kitchen counter to the fall wall providing more than enough space for eating and working. There is a nice swivel desk chair and a normal straight back chair at the desk. Ingeniously the desk also performs as a chest of drawers and has shelving.
The bed was a nice King Size Bed that was very comfortable to sleep on. Perhaps the greatest item in the room was the recliner. I spent many an hour enjoying reading and tv while sitting in the recliner. When you first walk into the room you think that the recliner is squeezed in pretty tight and it is. But that did not affect its reclinablity (yes I made that word up).
There is a nice size flat screen TV that is mounted in the corner by the desk. The TV is wall mounted on a hinged mount so that the angle can be adjusted for perfect viewing from anywhere in the room. On the right side of the TV are the ports for HDMI cables which are easily accessible. I brought my own HDMI cable so that I could hookup my laptop and enjoy my Streaming Videos Services. The inputs for the TV are conveniently located on the remote.
The hotel has a very nice and clean swimming pool for relaxing in after those hot Kentucky days.
One of the greatest amenities this hotel has is the BBQ Gazebo. The gazebo has two very nice grills that are half propane and half charcoal. If you get there at the right time you may even be offered food as it seems that groups of folks tend to make more food than they can eat. The gazebo also serves as a nice social area.
Internet: The hotel is equipped with WiFi and each room has a LAN drop for direct connection. For streaming I connected to the LAN with the LAN Cable I brought along.
Grips: During my stay the WiFi signal strength was intermittent at times, and at other times it would be completely gone. A few times the internet was completely off line. I called the Internet Tech Support number listed on the internet connection card. I was asked what device I was trying to connect too (after explaining that I had been connected and lost the internet). I told customer service that I had a laptop and android phone and that I had also lost connection on the LAN. The customer service guy told me he was going to check their equipment. Upon returning to the phone he stated that their equipment was good, but magically the internet returned and all I had to do was log back in (hmmmm). From my understanding the hotel owners and staff is very concerned about this problem and working diligently to get it fixed.
1. The BBQ Gazebo gets hit directly by the afternoon sun and becomes unbearably hot. I would suggest the hotel put up sun screens that can be opened and closed by guest as needed. They would only have to be on the west and north sides to provide relief from the sun.
2. During the afternoon the front of the hotel is shaded by the building itself. There are two grass areas out front that benches or chairs placed there would provide for some nice shaded seating.
All in all this is a great hotel and I would stay there again if in the area, no doubt. [Less]