They make you feel like you are family and welcome you into their home as a special guest![Less]
GREAT LOCATION, FRIENDLY STAFF
The hotel is well-located in the business district, an easy walk to the French Quarter and away from the late-night noise of Bourbon Street. Great access to the Garden and Warehouse Districts by the[More] St Charles streetcar which passes right in front of the hotel. The staff was uniformly friendly and helpful and the room was spacious and comfortable. Breakfast buffet was of high quality, had lots of choices, including made to order omelets. Hotel will be our first choice on our next visit to New Orleans.[Less]
Excellent Room and Staff; walls a little thin
Our experience at the Intercontinental was generally very positive. The room was well appointed and comfortable. I also enjoyed using the fitness center on the top floor. The staff was helpful and[More] knowledgable, referring me to a fine French pastry shop in the French Quarter. The only significant downside was the fact that the walls were a little too thin, a problem we find with many hotels. There was evidently a young family with a baby right next door, and the baby woke me up (despite ear plugs) around 5 AM on Sunday morning. We also heard noise from the hallway late at night. If we return to N.O. and stay at the Intercontinental, I would probably ask for a "quiet situtaion" if possible, away from neighbors likely to make noise.[Less]
Wonderful staff!!! Assisted with every request promptly.[Less]
comfortable bed and great service
everyone was so friendly and helpful. they volunteered information and help everytime we ran into one of them. donovan on the front desk was especially friendly and helpful. also, we were provided a[More] buffet breakfast every day for our stay with road scholar. the food was good and the food mostly hot when it was supposed to be and cold when it was supposed to be - except for the potatoes one morning . one other hotel in the past had miserable food but yours was invariably well prepared and good.[Less]
Staff was excellent in all areas. Accommodations clean and comfortable.
Restaurant food expensive and awful. Crab cakes had no evidence of any crab. Shrimp in shrimp creole was mushy frozen shrimp[More] and creole sauce not appetizing. Sandwiches at lunch were sub-par.
Hotel very good. Find a better place to eat.[Less]
Great clean and comfortable facility.
I have been a frequent visitor over the last 3 months. Each visit has been consistent; always as expected. Room feels clean and appreciate how the staff makes you feel at home.[Less]
great fron desk personnel
The front desk staff was always willing to make my stay more comfortable. They were also happy to extend my stay another night. When I made a request for an ashtray the were really fast with my[More] request. The room was clean and quiet with nearby shopping at the Winne-Dixie grocery store.[Less]
Brought my grandson to Children's Hospital and chose this hotel because it had very good ratings from others and it was relatively near the hospital. Hotel met my expectations and location was good[More] and easy to find.[Less]