I was pleasantly surprised by just how beautiful this hotel was. I mean, stunning.
The only thing that I would say is that this hotel could use a technology upgrade. There were no outlets on the[More] night stand, or anywhere near there. At least, none that I could find. There was also an old alarm clock as the clock in the room, and I think IHG can upgrade their clocks to bluetooth clocks. All hotels should do this, but why not let IHG be the first ones to offer that. It would be so helpful for playing music in the room.[Less]
Excellent and courteous staff
Great Team at the hotel. Everyone at the hotel provided exceptional customer service from the moment we checked until checkout. The front desk consistently greeted us throughout our stay and made[More] sure we were comfortable. As the parent of a Midshipman we stay in Annapolis on a regular basis and I found my new go to hotel. Thank you for a wonderful stay.[Less]
By lori z23
Great service at this hotel.
Clean rooms and convenient to shopping and downtown.[Less]
Very convenient to Martin's Crosswinds (100 yards). Food options within walking distance (some in the same parking lot)[Less]
Top flight staff leads the way
By Orlando Andy
While I didn't use the restaurant or pool, considering the high quality of service and amenities, I have no qualms about recommending this Holiday Inn to any and all staying in the area.[Less]
I felt like the beds were made of concrete, and the air would not kick on enough to take off the edge from the recent odd 70 degree days in November.
Staff was courteous as much as necessary to keep[More] their employment with the company, but nothing spectacular to write a review about.
Everything was clean.
Don't drink the coffee in the lobby, it left some sediment at the bottom of my cup that looked horrific.[Less]
Great stay overnight to catch an early flight out of BWI. Check-In/Out were extremely fast and efficient and staff was friendly and professional.[Less]
Comfortable nice rooms guest services were nice
Hotel was in a good location for what I was in town for. The rooms were clean, the bed were comfortable, the rooms were spacious. The TV could have had more channels. I ate t the restaurant the food[More] and service was good.[Less]
Clean, comfortable room
Nice hotel located very close to the BWI airport. Food was average , bar & restrauant needed more staff the night I stayed there. Room was clean and comfortable.[Less]