The staff was very friendly and attentive to our needs. Any inquiry we made and the staff attended to it right then and there[Less]
It doesn't get better than this!!
This is the finest hotel that I have stayed in. All the staff was incredible from the 9 AM check in to guiding me to Andersen Station. If you want to stay at a hotel that sets the standard, this is[More] it. Every thing was excellent! I gave this place a 9.5 on a scale of 1 to 5. It was that nice. I look forward to staying here again and on more than one occasion. Just can't say enough about everything about this hotel. To everyone there, job well done.and I thank you.[Less]
I loved every moment that I was there with my husband. We didn't want to come home for a second there. But when we do go back we are definitely staying there with the kids.[Less]
We arrived 5 hours before check in and the staff was wonderful and found us a room to check in early. This made our trip. We were only in town for 30 hours and to not have to come back to the hotel[More] to check in was awesome[Less]
great staff , rooms could be refreshed
staff was friendly Boston prices but not Boston hotel quality no valet parking , bathroom fixtures low for someone over 6 ft , generic bathroom amenities, plastic cups , furnishings could be[More] refreshed ( mattress, pillows desk chair) and touched up. only 1 small elevator parking was not well marked. rooms not insulated from street noise (try to ask for a higher floor?) . at least there were NO rodents. Room was good sized and nice lobby bar / sitting area[Less]
Very Comfortable bed, quite room
By pink construction hat
I was there for business reasons and was unable to utilize the many features the hotel has to offer. but most definitely will stay again. Loved the location and its ease to the local flavor.[Less]
nice choices for breakfast. close to family and the wedding we attended.[Less]
A good option in the Andover area
Staff was friendly and helpful, breakfast was nice, and while the room was clean and comfortable as always, it is time to update this location, the rooms are looking a little long in the tooth.[Less]
This hotel is right by the highway, so it's very convenient. But it's also NICE. It's not the Intercontinental, of course, but the value was terrific. I expected the usual, slightly tired, smallish[More] room and minimal amenities highway-side hotel, and it was none of those. The lobby was very nice, the room was larger than I expected, extremely clean and everything in it looked more or less new, the bathroom was fine (I didn't take a shower). Wi-Fi worked. Clerk was helpful (I needed to find a store that was open after 9pm).
I would never hesitate to stay here again.
I was thinking Holiday Inn was sort of middle of the road but this was definitely well above average for a traveler's hotel in my (somewhat limited but not zero) experience.[Less]