Went up to Boston to celebrate my best friend's birthday the day before Valentines Day. The lobby was large, very colorful, and bright. The front desk agent that greeted us was smiley and full of
energy which was nice to see at 8pm.. Her name started with a K or a C (I feel bad I can't remember), but either way she was wonderful. The first room we checked into smelled like smoke but she was so accommodating and quickly moved us to another room. One of the staff delivered two heart shaped chocolate pops and a welcome letter to the new room. The second room smelled fresh and was clean and comfortable.
We were offered a complimentary shuttle ride, which we did not take advantage of, but the offer was still very nice.
Overall wonderful experience. I will definitely use the hotel again when returning to the Boston area. [Less]