we had such a great visit! the hotel was absolutely beautiful, everyone was so helpful. right in the heart of times square and the hotel itself had much to offer! would definitely stay again if I[More] ever find myself in NYC again! Thank you for helping make our trip fabulous![Less]
Wonderful experience at The Crowne Plaza in Times Square!
Everything about the experience was tops! My, only complaint is that our room was not cleaned one day. We came back from .
an excursion at the Empire State Building, expecting to rest before we[More] dressed for The Christmas Spectacular at Radio City Music Hall. I immediately called the front desk and asked to have our room cleaned within an hour. We went to the lounge area and ate dinner. When we returned to our room, presto! The room was clean![Less]
All around great hotel and staff
By Cincy Jerry
A very nice hotel in an outstanding location on Times Square. The staff was very courteous and efficient from our first contact with the Bell Captain to our smoothly handled departure. There was an[More] issue with our reservation, but with the patient attention and persistence from Anthony at the front desk the matter was resolved to our satisfaction. We enjoyed our stay very much and were able to get around and see what was on our agenda with kind assistance from Corrine at the Concierge desk. I must include the housecleaning staff for their genuine concern to our comfort and needs- very helpful. There is much too much to experience in New York in such a short stay but we intend to return and will definitely stay at the Crown Plaza.[Less]
Nice comfortable hotel
Nice quite hotel with comfortable beds. Very helpful staff[Less]
My favorite Chelsea spot
4th time staying. Great hotel. Staff is excellent.[Less]
Good Staff Reliable Hotel
When staying in Manhattan instead of commuting during our company projects I often stay at indigo. Not the lowest cost hotel but convenient location that is out of the tourist trap areas of Manhattan.[Less]
Great Stay in The Midst of All Action
Very happy to book here. Having fresh breakfast before leaving the hotel was awesome. I truly enjoyed our stay. Thanks![Less]
Great place to stay
I knew when I booked this hotel, I wouldn't be disappointed. Friendly staff, from front desk to kitchen. Rooms were clean, great view of the city. Only con was the elevator. Took about 20 minutes[More] when we were checking out, but then so were a lot of other people. Other than that, it was a quick ride to our 30th floor room. Thanks HIE for another great stay.[Less]
Good deal overall
The breakfast was excellent with both vegetarian and non-vegetarian, cold and hot choices. Reception staff and dining room staff were very helpful.
I was recognized as IHG member and was allowed to[More] check in early and given option to check out later if I wanted.
I would not hesitate to stay in this hotel again.[Less]