The room was quite and comfortale. The pillows could have had a better selection. The four on the bed all seemed to be the same thickness and firmness. I would have liked at least one not so hard to[More] sleep on. The alarm clock didn't work so I tried the guaranteed no worries wakeup call service and they didn't call my room to wake me up. Had to rely on my cell phone as an alarm clock instead.[Less]
Heavy youth group bookings on weekends detract from first-class experience
This is a really nice hotel in its siting and room finishes! Views over the pond and trees are beautiful and serene. I admired the design and materials used in the room. A bed mattress too soft for[More] my taste, though.
Public lounges are a step down in decor, but still fine.
It is admittedly hard to keep a suburban conference center hotel booked up on weekends, so be prepared for non-business groups you might not expect to find here. During our stay, the place was overrun with middle- and high-schoolers in athletic gear. Pizza boxes and drink containers were still in the lounges Sunday morning.
Breakfast spread was adequate, but not more. Staff everywhere were very friendly and accommodating, though they seemed a bit inexperienced.[Less]
Great please to work and stay.
By Del Rio LM
Grate place to visit and stay at. All the amenities at the hotel will greatly increase the chance of a great stay.[Less]
Everything was as expected. Friendly staff. Rooms were clean and amenities were sufficient.[Less]
Love full Kitchen, bed and pillows very comfortable.
By Uncle Phil
It was nice to have a full kitchen and not have to rely on eating every meal out. It allows me to make healthier choices.[Less]
prompt and efficient response to needs and concerns[Less]
We had a great stay. The staff was friendly. The hotel was nice.[Less]
Guest Experience Review
My experience with Holiday Inn® Somerset-Bridgewater was good. Only problem we had was the Concierge. This is a first time in all my experience that Concierge did not knowledge my Platinum Membership[More] and did not offer anything at all. Otherwise hotel was all good. All was good.[Less]
Good for a business or leasure stay
By Jerry SC
All OK except the value for the breakfast. Room was clean, temperature comfortable, good location[Less]