Staff and service were excellent down to the to go breakfast since we had a very early flight.[Less]
I felt like home.
By Ellie from wonderland
Every thing about this hotel was great, specially the staff.
They were very caring and helpful.[Less]
The Frequent Traveler
I have had to go to New York quite often in the last 2 years and out of all the other places I have stayed this hotel out ranks them all!
I love the way I get treated like a VIP when I check in. If[More] I ask for something it gets brought to my room. If I need extra towels or toothpaste that's not a problem.
I never have to worry about my transportation needs when I land at the airport. They have a free shuttle that picks me up and drops me off. I can get free rides to the subway and I get dropped off and picked up at my favorite restaurant-The Park Side.[Less]
Great Location when you are stuck at Laguardia
This hotel was clean and comfortable. It was perfect place to accommodate my unexpected stay due to a canceled flight.[Less]
Another stay, another winning experience!
Love this place -- and not just for its close proximity to the airport and subway. As before, the front desk in concert with housekeeping managed to scare up a couple of feather pillows for my[More] delicate noggin to rest on. (Note to staff: My delicate noggin thanks you.)
In addition, since my last visit the boarding pass print-out process has been streamlined. It is now simply and speedily accomplished.
At the risk of repeating myself -- aww what the heck, here goes -- this hotel rocks, rolls and rules.[Less]
This has been my second time staying at this location the first time was great, because my room was in the inside, this time I had a room toward the street and the traffic noise was very loud and my[More] sleep quality was effected. The staff was wonderful and Allison at the front desk was very helpful and friendly, she made me feel welcome and was ready to help in any situation. The staff at the local restaurant in the hotel was really wonderful. Hotel beds were comfortable, except for the street noise, this was a great hotel, except if you are a lite sleeper . The workout room was nice an clean, and nice indoor pool.[Less]
Comfortable and safe
By 1 warranty auditor
Quiet for being so close to airport. Room and bed very comfortable. Amenities and options available were also very good. The restaurant in the hotel was very accommodating and food was a good value.[Less]
The room was quiet and peaceful. The staff was friendly and attentive. I always enjoy my stays at the Crown Plaza at Newark Liberty Airport.[Less]
Great people know service
Staff is always very friendly special call out to Stephanie at front desk and Andrea at bar[Less]