Nice staff, easy check in process, nice restaurant and bar off lobby. The room was clean and modern, lacked a refrigerator but they have ice machines. The room was comfortable and quiet environment[More] overall a nice stay.[Less]
We checked in at 11.00am thanks to great staff at front desk who also provided their free shuttle to Staten Island ferry terminal. The hotel is a 30 minute drive away from the ferry terminal but the[More] drivers were on time and were friendly and efficient.
My only issue with the hotel was the noise from the other rooms, people full of their own self importance who seem to think that every other room on the 5th floor wants to hear them. Noise with doors closing seemed to reverberate throughout the other rooms making it a sleepless night with people coming and going at all hours.
The staff were what made our stay very pleasant and I would stay their again[Less]
Friendly staff. Excellent room
I was running in the New York Marathon. We stayed here to make it easier to get to the start. VERY pleased to find the hotel organised a complimentary shuttle to the start, (which left exactly on[More] schedule) They also provided a shuttle to the ferry when we left.
Sure, it took a long time to get to Manhattan on our leisure days but the ferry journey past the Statue of Liberty was delightful and gave us a chance to talk to New Yorkers.
This new hotel had all the amenities one would expect and we found every single member of staff we encountered was friendly and helpful.
We had an excellent room and both slept even better than at home![Less]
I would recommend this hotel
I stayed at this facility 2 nights in Nov 2015...my overall experience was quite good....the room was clean and comfortable, the complimentary breakfast buffet in the morning was excellent, and the[More] staff was friendly. There were a couple of issues that I encountered, but when I brought them to the staff's attention, they were dealt with quickly and efficiently[Less]
Good value, nice breakfast
This is a nice hotel with comfortable beds and good breakfast at a good value. Staff is friendly and attentive.[Less]
Clean room, comfortable bed, attentive service
Hotel staff was always attentive and available to solve issues. Cleanliness in the room, toilette and in general was good. Air conditioning fully functional. TV set with HD screen. Reliable WiFi[More] service in the room and common areas. Fitness area clean but rather small, nice threadmill with screen in fornt tough.[Less]
Everything was as expected. Friendly staff. Rooms were clean and amenities were sufficient.[Less]
Love full Kitchen, bed and pillows very comfortable.
By Uncle Phil
It was nice to have a full kitchen and not have to rely on eating every meal out. It allows me to make healthier choices.[Less]
prompt and efficient response to needs and concerns[Less]