Every thing about this hotel was great, specially the staff.
They were very caring and helpful.[Less]
The Frequent Traveler
I have had to go to New York quite often in the last 2 years and out of all the other places I have stayed this hotel out ranks them all!
I love the way I get treated like a VIP when I check in. If[More] I ask for something it gets brought to my room. If I need extra towels or toothpaste that's not a problem.
I never have to worry about my transportation needs when I land at the airport. They have a free shuttle that picks me up and drops me off. I can get free rides to the subway and I get dropped off and picked up at my favorite restaurant-The Park Side.[Less]
Surprise near LGA
By Linda Pea
The front desk staff and shuttle staff really make this hotel more of a gem than it's surroundings.
Clean and comfortable rooms with lots of pillows of different types, but the people make it worth a[More] stopover.
If you have to stay near Laguardia for any reason, use the easy shuttle (just call when you have your bags) and they'll swing through and pick you up.[Less]
Great Spot for Short Stay in Manhattan
I was a the Holiday Inn Manhattan Financial District Tuesday 11/17 - Thursday 11/19. The purpose of my trip was business. I found this hotel extremely accommodating and a step above other hotels I[More] have stayed at in the area. Specifically, I was impressed with layout and functionality of the room, while on the smaller side (normal for Manhattan) it was very comfortable and appointed well. Internet (wifi) was solid, if not the fastest. All in all I have requested all future travel to this area be booked at this hotel![Less]
Friendly staff and recognition for Rewards Members
I recently completed a 2 night stay and I can say that I was incredibly please with the property overall.
It began with Avinesh at the front desk who greeted me as a Gold IHG Rewards Member. He[More] proceeded to inform me that the hotel had provided me a complimentary room upgrade to a high floor room with a city and waterfront view. Of course I was surprised and happy to have the upgrade. I was also provided 300 bonus welcome points and an amenity bag upon check in.
The property itself was great. The entry, front desk, lobby, and most importantly the room were spotless and extremely well kept. I felt thoroughly comfortable at all times.
The support staff were friendly. Each time I encountered a member in the elevator or corridor they provided welcome greetings without fail and always wished me well on the rest of my day. I can say that I have never encountered such friendly staff at any property, whether IHG or not.
Everything I have described led me to feel welcome and comfortable at all times, I want to convey my level of happiness with the hotel and staff. I will certainly look to stay there again in the future.[Less]
Tallest Holiday Inn - Up Above Them All!
Arrived late evening to be warmly welcome by the friendly front desk staff!
The room, not just that offered an astonishing view of the East river and the financial district, it offered a modern[More] design. A refreshing experience from the typical room in a chain hotel. The bed was comfortable and made for a relaxing night sleep.
Will be back! Thanks![Less]
Don't change your rates, because I really like staying here but your rates are key. Great value. Awesome restaurant/bar onsite, and fitness center relatively well appointed (though they need to[More] supply wipes for the equipment).[Less]
Awesome Surprise coming from Upstate NY
I can not compliment the staff enough. They are tremendous in making you feel at home. I had such a great time meeting everyone from the restaurant to the Sky Lab rooftop lounge. Gerry at the front[More] desk was courteous and kind. Niema from the restaurant, Latifa and Lance from Sky Lab (sorry about the spelling ladies) went above and beyond to make me smile and I completely enjoyed myself. You are all exceptional and hope you are recognized for such. Will definitely come back to see you all! Thank you![Less]
The Hotel Indigo-Downtown Newark was a refreshing experience in a town undergoing lots of changes. The building is conveniently located just a short walk from Newark Penn Station and is designed in[More] an appealingly modern fashion. The rooms are also appointed in a modern fashion and offer all of the creature comforts of home while away. I had a great stay at this property and look forward to staying there again when my business travels find me back in Newark.[Less]