Without going into detail, there was a slight issue at check in (no fault of the hotel, regarding NYS Law), which they took care of for me.
The staff throughout my visit were friendly at all times
and were helpful (even at 2 AM when I decided to go to their convenience store in the lobby).
I would definitely recommend staying at the Staybridge Suites if you're looking for a hotel in the Buffalo Area, and I will be using them as my prefered hotel destination when I return to Buffalo for my next gaming event in January. [Less]