This is a great property, great location, great staff, great food and very clean. The negative is there are not enough elevators for the number of guests. We spent at least an hour or two during our[More] 6 day stay waiting on elevators.[Less]
Convenient location and friendly staffs.
The hotel is in the center of NY city. One can easily get any place in NY on foot or by bus and metro.
The room is small but clean and staffs are friendly. Breakfast is okay. The heating system works[More] noisily. I will stay again at the hotel when I come back to NY.[Less]
late night for early morning bus
By megabus megaman
very well located. comfortable room. close to port authority as well as pickup for the megabus.[Less]
Convenient to stay
Holiday Inn New York City Midtown 57th Str is my favorite location to stay when in town. It's conveniently located to major attractions and shopping, and yet a little bit away from the core hustle[More] and bustle of the city.[Less]
Everything was great but the room was very hot when we got there. I believe it was because the blinds were open and sunlight heated the room. We could not turn any air conditioning on to cool the[More] room as they only have the heat on in the winter and only the ac in the summer. We opened the windows but it took some time to cool the room.[Less]
HI Midtown Stay Nov 14-16
Overall the stay was very good except my experience with the 'concierge'. After checking out, I asked about shuttle service to the airport. I wanted to take the same shuttle back to Newark as I took[More] in. Unfortunately she said I had to book 24 hours in advance #I spoke to another 'concierge' the night before and nothing was said about a 24 hr advance booking#. I asked for a telephone number to call the shuttle directly, I still had 4 hrs before I wanted to leave, but she would not give me the number she uses, said I could not get through. I asked about other options, she mentioned a very expensive cab ride or a train ride. Did not mention the other shuttle service available. I looked up that number made the reservation #same price# and was able to get to the airport. She was not helpful at all!
The rest of staff were all very professional and friendly, no issues with them.[Less]
Nice place to stay, comfortable , with nice staff. I have stayed there several times and enjoyed my visits.[Less]
Not the place to stay at if you are in the least bit concerned about food. Not Diabetic Friendly and food not good at breakfast. Would be nice to have a restaurant on site instead of walking a few[More] blocks to get a sanwich.[Less]
Came for a wedding and the place was great
By Guest of the Wedding
This place was recommended by the family of the wedding we came to Long Island for. It was a great choice and served our needs. The staff was friendly and the place was clean. It was also located in[More] a great spot for the wedding and it was close to attractions, and great restaurants.[Less]