I travel extensively throughout the Northeast U.S. and this property is one of my favorites. Although this is the biggest hotel that I go to, the staff goes out of their way to get to know you. Emily[More] has a smile and a kind word every time you walk by the Consierge Stand and Jackie Del Salto is definitely the best Guest Services Manager that I have ever dealt with, truly caring to make sure that your visit is the best that it can be. Thank you all!![Less]
By Rare Avis
Nice room, quiet hotel and a great gym. I would stay there again. The location was easy to get to from a major highway, and there are great stores and places to eat nearby.[Less]
Free update for rewards club membership was worth the effort. The room and amenities were a step-up. Staff were attentive and helpful.[Less]
Location is a short walk to everything!
The hotel is nice with kind accomodating staff. This location was a 10 to 15 minute walk to the theaters, subway and shopping. We were able to get around Manhattan very quickly on the[More] subway.
Restaurants all around with quite a lot of choices and very fair pricing. Some very good choices within the same block.
The room was comfortable and quite. The room steward did a nice job restocking and making up the room while we were out. Our only complaint; the carpet could have used a shampoo, it flooked dirty and the bottom of the shower curtain was mildewed.
The recommended parking lot is kind of out of the way and expensive at $55 a day with all taxes included. No deal with the hotel. Other lots are nearby with lower pricing. You can find lower prices if you purchase advanced parking online.
All in all we had a good time, a good stay and would return.[Less]
Location was convenient to Times Square, Rock Center/ Today Show and short bike ride to Central Park. Rooms were a bit small, but that's to be expected in Manhattan. Staff was great and extremely[More] helpful. Used Rewards Points so cost wasn't really an issue. Definitively recommend.[Less]
Cozy and comfortable, in a good mid-town location. Fine attentive staff. Good breakfast.
Will be back!![Less]
Ramon Castillo and his team are very accommodating, friendly, and professional. The facility is always clean, the value is excellent, and the quality of my stays are consistently good.[Less]
Needed a place to stay after I sold the house. Got a great 'Extended Stay' rate. Was here for over (3) weeks, switched rooms once. Both rooms were lovely. Only used the restaurant for lunch, but each[More] meal was delicious. Would have liked access to a local newspaper. (They only had USA Today, but was complimentary which was nice.)[Less]
Attentive Service and professional staff
Quick and attentive service; ordered room service and received it in about 10 minutes!!! Also asked for some extra coffee for room and staff member was knocking on door within minutes!!! Great[More] attentive staff. Extremely quick and easy check-in and check-out. If in the area, would stay again. Thanks to all staff!!