Awesome staff, very nice room.
"Theresa" at the HIE in Bucyrus, Ohio was very helpful on the phone while we were traveling from Lexington, KY to Bucyrus this week and calling ahead to ask about room availability and cancellation
deadlines. Upon check-in she was very professional, very patient, and very helpful. Theresa is an asset to this HIE and represents the hotel in a way that makes an impact on guests. She should be commended for her dedication to customer service. [Less]