good hotel, oh well that is all I have to say. take it or leave this review......[Less]
Comfortable stay, poor service
By travels for work alot
I have stayed here a couple of times for business. The staff in general has been good, except for the last time. We had a toilet issue when arriving and the front desk suggested that I fix it myself.[More] I had to persuade her to send maintenance. Very poor response.[Less]
By miss wee willie
This is our second visit to this location. James was fantastic at the front desk assisting us with early check in and late check out during our first stay here. The next visit was equally[More] accommodating with Paula being available to dogsit for us! Thank you Candlewood Suites for your great staff and dog friendly rooms. Love the full size frig and small kitchen in the room - and even had steaks on the outdoor barbeque one night![Less]
Comfortable bed and great service.
I was running pretty late having traveled from california. I called to let the staff know i would be checking in late. They said no problems drive safe. When I arrived the staff was amazing. The room[More] very comfortable and clean. Great experience here.[Less]
Enjoy and relax
By Nava Tabkum
Return guest to this property. Great experience and memory stay![Less]
This is a great hotel and the staff is great. This is a great and clean hotel and I would say that it is the best Hotel in Eugene. The breakfast is great and a price performer. great hotel for[More] meetings as well.[Less]
Holiday Inn Express - Eugene Downtown University - nice experience.
By Cindy J.
We had a very positive experience. Staff was helpful. Amenities were good. Breakfast was tasty[Less]
Better than we expected
Great customer service! Easy check-in. The room was a little stale when we first entered but a quick flip of the air conditioning switch and all was good. Nice to have the fridge and microwave. [More] Lots of space. Comfy beds. Kids loved the breakfast and the cookies in the afternoon. Mom liked finding a Dutch Bros Coffee location in the adjacent parking lot! Great access to U of O. We'll definitely be back![Less]
My Go-To business hotel
A comfortable, clean, and welcoming place after a long business day. I stay here often for work and have always found the staff to be accommodating, the rooms are very clean and comfortable. Reliably[More] excellent and no-hassle check-out.[Less]