Heater in room did not work. No ice machine except go to Hotel Desk Clerk to get ice. Ice maker in frig takes about an hour after its turned on to produce ice. Hotel Desk Clerk Kevin was very[More] helpful, polite and professional. Don't know why they have the bar stools around the check in desk. I guess for lobby lizards. Some guy named Aaron, lobby lizard, was setting on one of the stools for at least an hour that I know of and probably for a lot longer playing with his phone, listening to what check-in guest were telling desk clerk and talking to anyone who looked interested. Breakfast very good and everything else was excellent. Would definitely recommend and would stay there again. I was favorably impressed with almost everything.[Less]
Friendly service, and Great Breakfast's
Great hotel for an extended stay. The kitchen in the suite is very handy if you don't want to be eating out every night. The social dinners in the evening are a relaxing way to complete the day.[Less]
Great room, poor food choices
A great room to get work done. Very clean, large and useful table. Mediocre breakfast, frequently closed restaurant, poor restaurant choices within walking distance. Have to spend $15 in taxi fare to[More] get to normal restaurants. Overcoming this by stocking each suite with some basic food[Less]
Comfortable, convienent value to medical center families
By Wizard WB
The need to make late reservations and the discount offered for those attending family in the Kingwood Medical center is greatly appreciated. Amenities offered are greatly appreciated, Hotel was[More] perfect for getting some much needed rest before a return to work or return to patient bedside. Thanks[Less]
Very friendly staff
At first I was unsure of the area and hotel I had chosen since I had not visited this area before. Being female, I try to be aware of my surroundings in new cities. The neighborhood and outside of[More] appearance of the hotel put me at ease, and the ladies I met at the front desk were very friendly and helpful. I would stay at this hotel again.[Less]
AMAZING Front Desk personnel!
This hotel is very friendly and located in a very quiet and convenient area.
You are treated like family and really feels like home.
Having a full kitchen in your room and the gas grill on the back[More] patio are definitely a huge plus.
Thank You Mike for an OUTSTANDING job![Less]
Great service throughout the hotel to include my conference rooms.[Less]
Nice place, Great staff, Highway noise loud
The staff was great at the front desk. The breakfast server was stressed. The lunch provided for our group and service was outstanding. The room noise level from the highway made it tough to sleep.[More] we were in the last room down the hall closest to the highway above the awning.[Less]
This is a very nice hotel. Extremely clean and the staff is very helpful and friendly.[Less]