Clean, comfortable mattress and pillow made my sleep good all through the night. No noise came from outside. Good night sleep is the most important thing when I stay at a hotel. I liked my stay here.[Less]
Perfect size room for my family. Very Clean and comfortable bed. Love having movies to watch and games to games to play. Wish they had breakfast and business center, but it didn't take away from our[More] stay.[Less]
My stay was great, short but great. The check in was easy, room very clean and cool when I arrived and very quite room. Check out was just as easy and I will be returning to this location and other[More] properties.[Less]
Very Clean Hotel
My husbands father was admitted into the East Texas Hospice Care. We had been driving to Tyler from Dallas and would drive back the same day. My husband and I want to be able to spend more time with[More] his father.
We were spending more time driving than we are able to spend with him. By the time we would get there stay a couple hours then it was time to drive home. I found the Holiday Inn Express on line and called the staff was amazing very kind and understanding to our needs. We will only stay at the Holiday Inn until our father goes to heaven. Thank you for being so KIND.
The Hotel Suites were very clean and the room felt like a home. In the future I hope to visit Tyler just to see the town.[Less]
Great comfort & Excellent service by staff
Great Location & Comfortable beds & exceptional staff[Less]
Just one thing
I'm a business traveler at the Spire level with IHG, so lots of hotel nights per year. I typically spend 3-5 hours per day on my computer so the desk/chair combo is important to me. The most glaring[More] omission at this property was the desk surface. My optical mouse would not work with the desk surface at this property. I am at a different Holiday Inn for the remainder of the week and the desk surface here works perfectly. It would seem to me that a hotel chain should know that type of thing and never make that mistake. The other common mistake of hotel properties is buying lamps with useless plugs because they are so loose they don't grip the plug you are inserting.[Less]
By Long Term Visit
If you are looking for a great place to stay while enjoying a lively atmosphere; this is the place for you.[Less]
This was a great hotel! It was great for an extended stay on business. Staff was helpful and accommodating. I would recommend this hotel to anyone traveling in the area for business or with family.[Less]
Best value for the price
I am happy while stay in this hotel for the services. Can't complain.[Less]