need new housekeepers
Room was not ready until way after check-in time. Front desk took a beating from everyone waiting but they handled it the best they could. I know it wasn't their fault. Opal (Desk Manager) and Monica
were GREAT!!! The only reason I gave a high score. [Less]
Horrible food and room but front desk is great
Everything that could've went wrong did. My food was horrible and my room was horrible but I spoke with the Manager Opal and she made it all better. She is the glue that hold that place together.
Great location, rooms, beds, bathrooms wonderful.
My experience was great. Hotel is in beautiful downtown Hampton. Walking distance to many historical sites. Lots of American History. Hotel near major highways. When we were visiting your hotel
there were so many other events taking place but the staff was able to keep up with no problems. Also, Mr. Allen Iverson was there mentoring and speaking with groups of young basketball players that were in town for a basketball camp. It was such a pleasure watching the young men listen so intently to what Mr. Iverson had to share with them regarding his personal life and the decisions he made. He especially was giving these young people words of wisdom about listening to their parents and appreciating the sacrifices they made for them to be able to attend these camps to improve their athletic skills. Overall, I will visit this location again. [Less]