The grounds, lobby, and room were all nicely kept and clean.
The desk and cleaning staff were all friendly and polite.
The quality of the room amenities chair, towels, soaps, were all about[More] mid-grade.
I felt the price/value ratio was too high.
After forgetting about the bill, I had a good night's sleep.[Less]
great service and friendly staff
I have stayed at various holiday inn express over the last 15 years and all have been excellent experiences.[Less]
Very nice and clean Holiday Inn. Enjoyed my stay and will stay again if I am in town.[Less]
Friendly front desk
Was very nice to have friendly, helpful front office staff.[Less]
comfortable, relaxing experience
This was a quiet, comfortable, relaxing location which greatly met my expectations. It is VERY convenient to Interstate 295, and also very close to good dining amenities and shopping areas (Target,[More] WalMart, Kohls, etc). My only wish was that the chairs provided for the work station were a little more comfortable, and went higher to meet the height of the table. Other than that, overall GREAT experience....[Less]
Quick and Quiet stay
The stay was short and sweet. I didn't eat breakfast as my flight left too early for it. Staff was courteous. Quiet nights stay.[Less]
Great visit to Richmond
By First Time To Richmond
I checked in late on a Friday, and the staff was pleasant and had a package that a friend had dropped off waiting for me. The room was comfortable, clean, and the property overall is quiet and safe.[Less]
Visit for 11.15.15
By Alison K
Hotel was very clean, comfortable and great breakfast[Less]
Nice hotel with friendly Staff
By Cowboy Tom
A clean facility with helpful and friendly staff. Conveniently located to I 64 on Richmond's west end with plenty of activities near by.[Less]