It is always the great people who you meet on your travels that make your travels both memorable and enjoyable. At this Express, all the staff were very welcoming and clearly proud of the standard
that they were setting, and with great humour...always a bonus!!!.
When I found I had left an important document behind at my previous night's now distant Crowne Plaza, the general manager was very quick in supporting my plight by putting an enormous effort into locating it and arranging for it to be couriered for me to collect in Chicago. Next day after a fantastic sleep, I enjoyed a delicious breakfast I set off safe in the knowledge that the plan would work out, and of course it did.
If you are in the area and need a guarantee of best available service, this is the place to check out Patrice, Heather, Patty, Brenda, and Larry...what a dream team. [Less]