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Compare Hotels in Cross Lanes

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Destination
Finding a hotel is easy. Your destination can be:

  • a city (San Francisco)
  • an address (123 Main St., Springfield, IL)
  • an airport (LAX)
  • a point of interest (Fenway Park)
  • Zip Code (30308)

Featured Cross Lanes Hotels

Latest Cross Lanes Hotel Reviews

Average Rating for Cross Lanes Hotel
(4.4 / 5) of 2474 reviews
Home Sweet Home. . .
By Just Visiting Family
I stayed here this past weekend, and all I can say is wow. All the staff greeted me by name after checking in, and remembered me. Every time I would leave for lunch, or come back from shopping, ALL [More] the staff said hello. Most friendly and helpful staff I have ever encountered. Breakfast was great, food stayed hot, and the breakfast bar attendant, was very friendly, and she kept the area clean. The rooms were fresh and updated. I loved my stay here, and will definitely stay here again the next time I am in the Charleston area. [Less]
Overnight trip
By BillWIII
I just stopped while intransit. Just wanted a comfortable place to sleep for the night. All my expectations were met [Less]
Good place to stop for the night on a trip.
By MsKG
The place is very clean but somewhat hard to locate. It was very comfortable and convenient once I got there. [Less]
room had a mildew smell
By pthall
price of room was high for just sleeping the night. [Less]
What A Wonderful Experience
By HotelEXpert21
It is always the great people who you meet on your travels that make your travels both memorable and enjoyable. At this Express, all the staff were very welcoming and clearly proud of the standard [More] that they were setting, and with great humour...always a bonus!!!. When I found I had left an important document behind at my previous night's now distant Crowne Plaza, the general manager was very quick in supporting my plight by putting an enormous effort into locating it and arranging for it to be couriered for me to collect in Chicago. Next day after a fantastic sleep, I enjoyed a delicious breakfast I set off safe in the knowledge that the plan would work out, and of course it did. If you are in the area and need a guarantee of best available service, this is the place to check out Patrice, Heather, Patty, Brenda, and Larry...what a dream team. [Less]
Comfortable bed; friendly service
By DJ106
Nice place to stay. Rooms were very clean and breakfast was good. [Less]
Great room, but where's the breakfast?
By tink4jca
Upon arrival at the hotel, we were concerned about what we'd find when we got to our room. The outside looked outdated and industrial, and the entrance we used seemed dirty and unkempt. We followed [More] several hallways until we finally asked someone where the check-in desk was. After finding that, our fears settled down, as the check-in area was very nice and clean, and the staff was friendly and helpful. The suite room we had was great - it felt like a beautiful one-bedroom apartment - and the rooms were separated by two French doors. Our only complaint there was that the door had no dark curtains on them, making it necessary to cover them with blankets to put our son on the fold-out couch in the living room to sleep and not see the lights in the bedroom area. But no worries - we made it work and we all slept fantastically. The one BIG thing we missed was the free breakfast. We'd been on a week-long road trip and stayed in a different hotel each night, and they all provided breakfast with the price of the room. In today's hotel world and for the price we paid for the room, breakfast should have been included and that's where the value fell short, especially in the mid-range hotel price level. We'd stay here again based on the comfort of the room, but would probably search out other places to find something breakfast included. [Less]
Outstanding experience with great service
By TAFFYLYNN
Can't say enough about how relaxing and enjoyable this hotel is. Everything is clean, all common areas are well lit and secure. The meeting room area staff were extremely professional and helpful. In [More] addition, they remembered me from the last time I was at the hotel and asked if I was feeling better, (I had gotten very sick during my last visit). A very nice personal touch! Whenever my travels take me to Charleston, WV again, I will do everything I can to stay at this Holiday Inn Hotel and Suites! [Less]
Excellent service
By Tarheel20
The staff were excellent. The room that we stayed in was wonderful: clean, comfortable, excellent size. This is a great hotel and I recommend it highly to anyone who is visiting Charleston, WV. [Less]

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