You pay a bit more but get a great hotel stay. So many other hotels do not start breakfast until 7 or 8, which is great if you are on vacation, but not so good for business stays. Here you can have[More] breakfast and still get to work on time without rushing.
Very clean all around, again you get what you pay for.[Less]
Really this is a pretty spiffy hotel. The parking lot could use bigger spaces but really the hotel itself was pretty nice and the staff was nice. They did seem to be confused with my appearence but[More] all I could think was "Oh honey I don't even have my costume for the show on." I am sure they were wondering what I kept doing with the hot water that I would get each time I returned. (I was making tea)[Less]
Consistent quality and friendliness
I will always choose Holiday Inn express when I have the option. We were on the road and looking for a place to stay. From booking the room to checking out everything was great as usual.
The beds[More] are always my favorite part, they are always comfortable. The breakfast is great too, much better than the standard danish and coffee. You actually have choices.[Less]
great hotel. i have a point discrepancy. i've left a voice mail for the front desk manager. I'm sure they will resolve it.[Less]
Great stay and great service
I was here with my wife on business from June until November 20. We had a suite with a full kitchen. With our corporate rate this was more than a bargain. I'd like to say thanks to Andrea, Nancy,[More] Roberta and all the housekeeping staff for being so kind to my wife. Also to the kitchen staff. Food was excellent and priced very good. Front desk personnel was phenomenal. They handled incoming mail, etc. I recommended 7 co workers that came into South Charleston to stay here and they loved it. Thank you doesn't justify my appreciation. I look forward to our next stay. Again, thank you very much for everything and making this hotel a very nice home away from home.[Less]
Came to town to see the grandkids and they loved the pool. And we loved the room which they upgraded to a suite. Highly recommend this hotel.[Less]
Predictably clean and comfortable
Pleased with general cleanliness of room and bath.
I do wish housekeeping staff had vacuumed the rug every day.
Staff were friendly and helpful.[Less]
I traveled about 700 miles that day and was very tired. I found the room to be relaxing,...especially the hot tub. The whole experience was relaxing and I awoke refreshed and ready for the next day[More] of car travel.[Less]
Friendly Staff, clean room, Comfortable bed, breakfast had many choices[Less]