I booked this night with a lot of anticipation for my Birthday.
I wanted to have a special night and I certainly did.
Upon my arrival, Mr. Ricardo and Mr. Carlos had a special surprise for my in my
room with extra bottles of water and a Birthday chocolate cake complimentary from the hotel.
Overall that day was 5 stars and no complains of any kind could be found.
The executive floor staff is always very friendly. Specially Mr. Ricardo that excels in every aspect of a customer orientated person. Mr. Carlos as well is an especial asset of this Intercontinental hotel.
Room was clean and the bed was comfortable.
I will gladly stay there a few more times. [Less]