Rated 4.7 out of 5 by 127
Rated 5.0 out of 5.0 by Happily Handy An Escape From the Reality of Rockville
My husband, service dog, and myself checked in at EVEN HOTELS while in town on business. To be honest, this trip was completely anxiety producing. There was a ton of stress affiliated with this trip. Our flight from California was delayed and we did not arrive at the hotel until 2:30 am.
The overnight front desk auditor/attendant Paul was incredibly kind, accommodating, and attentive to what our needs were. He quickly checked us in, gave us a very short and sweet breakdown of what the hotel had to offer, due to how conscious he was in terms of our need for rest and the early stressful morning we had ahead of us.
He was kind enough to make the check in quick and efficient. And, kindly offered us the delicious tea. He also gave us the courtesy of a late check out. We made our way to our room, it was pristine, refreshing, and balanced. The shower and bathroom were beautiful and calming. The variety of shampoo, conditioner, and soaps alone showed the effort and planning into the smallest detail the hotel went into. The bed and pillows were incredibly comfortable. The room gave off a very positive and relaxing vibe.
The business trip ended up lasting far longer than anticipated, my husband, service dog, and myself ended up re-checking into the hotel for a total of 3 more stays. Each stay was even more comfortable and set us at ease. I highly recommend EVEN HOTEL! The staff, hotel, and price will keep us coming back, and I guarantee the only hotel we will stay at when in the DMV will be EVEN HOTEL.
January 27, 2015
Rated 5.0 out of 5.0 by tonydonuts Hidden gem in Rockville
I had never heard of EVEN Hotels before my recent trip to Rockville, MD. I stumbled onto them via one of the online booking services and couldn't believe my good fortune. For about the price of a two-star discount chain hotel I walked into a health conscious traveler's paradise, with an awesome gym right off the lobby, in-room stretching and exercise equipment, a water bar (!) in front of the main elevator entrance, and a lounge area complete with multiple Mac computers for guest use. As I had to work until fairly late every night, I did not have much opportunity to socialize at the inviting common area during happy hour-type festivities, but every time I passed through the lobby others appeared to be really enjoying themselves. Similarly, I did not have time to really use the gym, but it looked exceptional by the standards of hotels in my price range. My room was clean and my bed fantastic and I slept like a baby -- better than I do in my own home. My only quibbles: I did not like the frosted glass sliding door to the bathroom entrance, and I can't believe that with all this attention to detail there was no exhaust fan. The variety of coffees offered in the lobby is a nice touch, but a complimentary Continental breakfast would have been "Even" nicer, as would an in-room microwave. Overall, however, I was delighted with my stay and will return whenever I am in the Rockville/DC area, provided the hotel's popularity doesn't nudge it out of my price range.
January 22, 2015
Rated 3.0 out of 5.0 Hotel is nice, staff needs to be trained better
I've stayed at this hotel twice now, but probably won't again. There's nothing wrong with the hotel itself. The rooms are clean, it's a great concept with the health and wellness, and it's reasonably located to DC.
My issue is with their staff. Just a clumsy check in experience both times (same with checking out) they seem unsure of themselves and what they can do.
Finally, a simple issue like checking if I'd forgotten something in the room after I'd left resulted in me having to call 4 times, resort to asking for a manager, and being told that none was onsite. Pretty frustrating overall....
January 22, 2015