1. As I noticed this time from IHG terms and conditions , members should use the Web site or call center to book in any IHG hotels otherwise the stay will not be added in the monthly
points , which I think this is not fair comparing with other competitors groups such as SPG or Dusit.
2. IHG lounge should be free for gold and above members.
3. Main restaurant should be at least till.2300PM
4. Hotel bar should be extended till 0100AM
5. Complementary fruit and sweet are nice to be available during the members stay .
6. Usually IHG send a special discounts for members in Intercontinental restaurants , but I did not noticed this in KUL.
7. you must thing about adding some arabic items in morning breakfast [Less]