Holiday Inn Cancun Family Hotels by IHG
Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via

Cancun Family Hotels

Compare Hotels in Cancun

(e.g. {0})
(e.g. {0})
Processing your request...

Finding a hotel is easy. Your destination can be:

  • A city (San Francisco)
  • an address (123 Main St., Springfield, IL)
  • an airport (LAX)
  • A point of interest (Fenway Park)
  • Zip Code (30308)

Featured Cancun Hotels

Choose from our child-friendly hotels in Cancun for your next family holiday. Free Internet and Kids Stay and Eat Free at Holiday Inn. No matter what brings you and your family to Cancun, there's a Holiday Inn® brand hotel that has something special to offer. All of our Cancun family friendly hotels provide a distinct experience built to make your travels better. Work and play rarely mix this well. Free high-speed Internet access, meeting facilities and our service make business easy. But there's something about our hotels that will make you want to unwind and take some time for yourself. Maybe it's our family-friendly feel, our great restaurants and bars or just the inviting refreshment of a sparkling pool. No matter why you're visiting Cancun, you'll be glad you are.

Latest Cancun Hotel Reviews

Average Rating for Cancun Hotel
(4.0 / 5) of 1039 reviews
great staff
By Balmori
great staff, good facility, good food, great ambiance, excellent location [Less]
Good hotel with great beach.
By HarryAvu
This hotel is in excellent location with great beach. Grounds, pools and restaurants are still good, but the building and rooms need renovation. [Less]
Subdued Subtle and Heavenly....
By yycflip
Stayed here for two nights after being in another resort for 7 days.. I must say that this was one of the best hotels/resorts that I have ever stayed in. The hotel's outside appearance was [More] very subtle. The lobby was simple but expansive and very welcoming. I missed the Ambassador Check-In Desk right in front of the main door but the agent in the general check in desk was very friendly and acknowledged my elite membership. Everything was ready for me at the Ambassador desk so the Chief Concierge/General Service Manager, Adolfo came and introduced himself and welcomed me warmly. He said that they have upgraded me to the tower room with the most amazing view of the Caribbean Sea. He also told me all about the property such as dining options, facilities, etc.. He ask what was the purpose of my trip and told him that we just celebrated my nephew's wedding in another resort and just now would like to recuperate from the crazy week behind and just want to be in a quiet place to celebrate my birthday. He wished me well on my upcoming birthday and he said he was going to send something up to my room later on. He gave me his business and told me to call him personally if there was anything that I need help with or have any other questions. Adolfo truly was an amazing asset to this property! The room was small but very well laid out and yes, with an amazing sea view! I especially love the shower area with a view! A few minutes after our luggage were brought up, someone had brought in the usual welcome gifts of assorted fruits and Xtabentun - a fitting gift I must say! An hour later, another gift arrived - a chilled bottle of sparkling wine and chocolate covered strawberries. Wow! That was simply amazing. Intercontinental Hotels really take care of their guests down to the smallest detail. Intercontinental De La Ville Roma did the same to me at exactly the same day last year! After settling down, I decided to go down to check out the rest of the amenities of the property. The property has two pool areas. Both are amazingly inviting. The main was gets busy but there's also another pool for adults only ( 18+ and a quiet zone as well). The beach area was simply breathtaking. There were plenty of palapas or huts and beach chairs so there was no problem getting one even if you go there late in the morning. Had a dip in the adult pool and it was a total relaxing experience. The subtle music from an outdoor speaker made the atmosphere even more amazing. There are a few private cabanas for rest with sitting area, day beds, big screen TV , bar set up, etc... I didn't try any of the restaurants because after being in an amazing all-inclusive hotel for a week, I want to check out the local restaurants that are closeby. Having said that though, I did check out the room service menu and the menus of the restaurants and they offer amazing and delectable selections and all very reasonably priced. On the 2nd night, the kitchen sent up another dessert plate and they said it was another birthday present from them. Amazing! I was honestly really honoured for the goodness and the hospitality shown to me during my short stay. Thank you Presidente Intercontinental Cancun for the awesome service and great birthday treats. It was for another awesome birthday experience and celebrating it in one of another Intercontinental Hotels was the perfect end to an amazing 9 day of family celebrations. I cannot recommend this place enough! [Less]
Okay value
By NoFish5
After a rough start with rooms and getting everything working the 3rd room was the key. Stuff was okay. Resort is very small but we made the best of it. I would say 3-4 days max here is enough. [More] Food was okay. Mr David took very good care of us for meals. Overall the family had a good time Thanks [Less]
great value
By jeff colorado
very nice place to stay, was only there for one night as i was going to another resort for a wedding [Less]
Good Bargain in Cancun
By KOak
We enjoyed our stay. Breakfast and Lunch were very good. We would have liked more selection at dinner. Everything was very clean. There were 2 nice pools. It would have been helpful to speak Spanish [More] or have more employees that spoke English. Twice people were very loud late at night by the pool. We are platinum members and enjoyed a free room upgrade. I would recommend 2 large beds in the kitchen rooms. The sofa bed was small and hard. Overall it was a great bargain for Cancun. [Less]

Explore Destinations by Interest

Select Check-In Date
Select Check-Out Date
Check Availability on

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings  Link will open in new browser window. tool or call 1-800-MEETING (in The United States, Mexico and Canada).