Stay here regularly and this is by far the best IHG property in the area.
Friendly welcoming staff and good quality food in a relaxing environment
Generally very good value too!![Less]
Good place to stay when going on an early morning flight.
Room perhaps a little small, but more than adequate.[Less]
good value for money, able to leave car at hotel whilst on holiday. Easy transition, would recommend gatwick holiday inn to friends and family.[Less]
Good facilities and great service
I stayed at this hotel during a course I was attending and found that it served my purposes very well.
The food was very good most of the time although when I had chicken it was a tad dry.
Staff[More] were very polite and attentive.[Less]
The best thing about this hotel are the refurbished rooms. Some of the best I've experienced throughout the HI portfolio. Quite swish.
Bar area nice, although the bar itself a little small.[More] Nitpicking here though.
Gym and pool facilities are absolutely fantastic. However, that's because it's a "proper" gym next door, which you have to pay extra for. A fiver or so. Worth it though if you're into that kind of thing! However, HI could consider this complimentary for say, ooh I don't know,.... Spire Elite members?
Location is obviously excellent for Gatwick airport. However, as I only stay here for convenience for work reasons, I just glare at the holiday makers all happy to be jetting off somewhere nice whilst I'm stuck working.
That aside, it's a great HI, and one worth staying at.[Less]
Home from home
By Jack Dusty
The breakfast menu was excellent, But personally I would prefer breakfast to be served piping hot , ideally cooked to order , if time allows[Less]
great stay wish it was longer
By Destiny Man
WE stayed in the suite, excellent room and very quiet and furnished to a high standard.
shops and town centre nearby.[Less]
Good location but....
This hotel is a great location for a business stop over. Room and bed was very comfortable and dinner and breakfast excellent. The only draw back was the room location which was fairly close to a not[More] so busy road but the noise insulation was poor and as a light sleeper a broken nights sleep.[Less]
A special airport Hotel
A warm welcome awaits you at this large hotel. A friendly smile and a desire to make your stay enjoyable is clearly apparent. Despite its size as an airport hotel, it is impressive that returning[More] customers are recognised.
The new bar is well furnished and the restaurant provides a high quality and not expensive meal. The Club lounge is haven of peace with a lovely touch of canapés and drinks for members in the evening. Here you can undertake all your business in the small and discreet business centre or enjoy the comfort of your lounge chair with a drink.
Rooms are generously sized with a lovely bathroom. The beds are large and comfortable. The bathroom is large with a separate large shower. The rooms are immaculate in their cleanliness and housekeeping clearly pay attention to every detail.
Very conveniently situated for the airport and the centre of Crawley and just off the A23, the Crowne Plaza allows easy access to major routes. A very regular airport bus is available just across the road. There is ample parking.
So often airport hotels seem impersonal and unfriendly. The staff here always ensure this is never the case here.[Less]