On arrival we were welcomed immediately and allowed to check in early to get ourselves ready for the wedding we were attending. Room was as expected...no frills, but clean and well presented.
The[More] only let down was the breakfast...the sausages tasted cheap, there was no bacon, and the coffee was terrible. The staff were so slow to clear tables that guests were having to move dirty plates around themselves just to be able to sit down and eat at a dirty table.[Less]
A great stay
Really great hotel, facilities, staff, location. Lovely breakfast, great room, very comfy bed. Just needed air con... if there was air con, I couldn't find it![Less]
Great For a Quick Stop Over
The hotel was in a great location, the staff were very helpful and the room was clean. The room could use a little bit of "love" as the walls had quite a number of scuffs, but they were superficial.[Less]
All aspects of stay excellent
Easy to check in and check out.
Staff very friendly and helpful.
Room very clean and bed very comfortable.
Easy to relax in all areas.[Less]
Quiet location, comfortable rooms
Great stay once again at Ellesmere Port. Rooms are comfortable and quiet.
Location is a out of the way and has very limited restaurants / facilities in walking distance.[Less]
Excellent Staff and service with lots of smiles.
From the moment we stepped in the door we were greeted with a smile and great service that continued until the time we checked out. Debbie the receptionist should receive a highly commended for her[More] service and the way she made us feel that we were home, even when it was our first visit. Her smile and attention to detail are a plus, plus, plus for this hotel. The staff in the Restaurant also deserve mention as they too went above and beyond. The staff as a whole made our stay memorable.[Less]
By brave heart
Everything about this hotel is great. From the minute you arrive you are treated with great attention and curtesy
I cannot recommend it enough
Staff extra[More] helpful
Will return again
Located on the dock and right next to arena
Car park behind
Only wish there were more of these staybridge suites, the one in Newcastle is also excellent[Less]
Private and excluded area
Generally good hotel for couples.
Room for improvement for the serving of breakfast as the place is too limited and congested. The hot food served can be better arranged and segregated.
Public[More] transport such as taxis were easily available from the reception. But some taxi drivers were not familiar with Staybridge yet. May I suggest the signage in front be made bigger in such a way that it is obvious and can be prominently identifiable from a distance.[Less]
Great stay, excellent included breakfast, self service laundry a plus.
I chose the hotel because of the self service laundry--free to use for guests. (I would advertise this!). We loved the room and the breakfast was excellent and included. A great stay! Will try to[More] book Staybridges in the US.[Less]