We booked this hotel based on a previous Hotel Indigo experience in Liverpool, prior to arrival I'd communicated with the hotel on a few occasions regarding room options and parking. All responses
were good and came back quickly from the helpful reception staff.
The hotel is located centrally in the city and looks great on the outside, and as you enter. The communal areas are really warm and welcoming, as are the staff. We were lucky enough to have an upgrade to an Executive King room overlooking York Place. The rooms are very colourful, modern and vibrant - anyone staying here should probably check the website first to see if it's the type of decor you appreciate.
We loved it, and the room definitely had a good feel to it, nice and warm with lots of amenities and extras such as a complimentary mini-bar (soft drinks and snacks) which were replaced daily. The bed was extremely comfortable and we liked the large screen TV which was elevated above some storage at the bottom of the bed.
Room size was plentiful and it was clean and well-kept, there was some 'city-noise' that could be heard and could affect some travellers who are light sleepers so bear this in mind and request a room on the opposite side of the hotel. The bathroom was without a bath but had an amazing walk-in overhead shower that definitely did not disappoint.
We did not use the bar, but had breakfast in the hotel both mornings. Atmosphere was very relaxing - we can imagine it being a nice place to enjoy an evening meal. Breakfast comprises of a continental offering which is buffet style and a served hot breakfast. Service was a little slow and disjointed with food arriving before plates were cleared but it was not terrible and the relaxed atmosphere lent itself to covering up for these small hiccups. The food was very nice and we enjoyed it both days.
This a really well located hotel, with great amenities close by and transport links to the main attraction literally on the doorstep. Hotel Indigo as a brand offer something a little different, that really works for us. A great modern environment that still has a warm and cosy feel – we’d definitely revisit this hotel and will look to stay at others in the UK when we travel again. [Less]