The check in and out were quick and easy. The reception area was relaxed and welcoming. We were part of a wedding party and we had a great deal on the room overnight and the breakfast next day. As a
wedding venue, it was beautifully decorated, and the staff had taken great pains to ensure everything went smoothly, which it did. Everything worked in the room! The bed was really comfortable, as were the pillows. I had an excellent night's sleep. The blackout curtains made the room dark enough for me to sleep well too. Everywhere was clean, the public areas, toilets, and our room.
The staff were all excellent, nothing was too much trouble for them, even at the end of the evening they were still cheerful and helpful! I felt I really mattered as a guest, because of the attitude of all the staff I came across. To me, the staff are the essence of any organisation, and are the most important part of my stay in any hotel. After all, you can request a change of room, extra towels, more pillows, ect but you can't summon up staff who are willing to go the extra mile for you. [Less]