Always a very warm welcome and fantastic service at the reception, especially from Lilly.
The Hotel chef is very engaging in the lobby early evening when he offers you sample curries from the evening[More] menu.[Less]
great service and good locartion
Hotel is easy to find. in the center of Leicester. Parking was so simple, adjourning the hotel, and reasonable rates. The staff were so helpful and friendly, and the room was as we imagined, having[More] stayed in Holiday inns, all around the world. This was our first break since retiring, and we were given complimentary drinks and snacks.The staff really do come over as caring.[Less]
Stayed here at the end of November, great location for the centre of Leicester, friendly helpful staff and amazing breakfast!! Thank you.[Less]
Comfortable facilities, but poor breakfast service
Comfortable room and facilities, but let down by a slightly crowded and busy breakfast area with below average cooked food due to having been sitting in hot trays for far too long.[Less]
Comfortable bed / room cleanliness not so good
Points to improve:
The coffee percolater had not been washed or emptied from the previous guest in the room.
The complementary bed slippers were not given even though I requested this from the[More] cleaning maid.
Inconsistent supply of milk and coffee .
Inconsistent replenishment of toiletry goods in the bathroom.
The car park area needs to feel more secure - more lighting, more visible security .especially when arriving back to the hotel late at night and the last car park space is right at the very back of the hotel .
Good service from the hotel receptionists
Helpful service from the bar and restaurant staff
Room comfortable and wArm
Hotel feels safe which is why I like using it[Less]
Convenient overnight stay close to Nottingham city center.[Less]
nice quiet hotel
By brownie 100
one of the best holiday inns ive stayed in 'nice large and clean room.bathroom nice and clean .[Less]
Smart, clean and excellent service
Fantastically furnished with modern decor. Very quiet.
Food not varied enough (for a vegetarian), but everything else perfect. Nice gym.[Less]
Great hotel great service from the staff highly recommended[Less]