Yes it's got to be the Crowne Plaza Kensington when we stay in London!
We have stayed here multiple times over the years and the service and staff are outstanding.
For a London hotel the convenience
and location is fantastic and the garden is an oasis in the hustle and bustle of this capital city.
We really do feel welcomed and valued here, made to feel like friends staying, not customers.
On this stay it was to celebrate a birthday with a '0' in it, We were pleasantly and gratefully surprised to have been upgraded, so the room and facilities were extra special. This hotel just gets better every time we stay and they appear to be constantly upgrading and re-decorating the bedrooms and the public area's. I can see the owners and staff take a real pride in this establishment - and it really shows.
Until next time!
Just can't wait for our next visit. [Less]