Weekend Visit to London 6th~8th July, 2016.
After a poor start, with a Room being marked clean, when it was still used and dirty, the Staff could not have done more to turn this disappointment around and did so with aplomb ! Many thanks to all
the Staff we interacted with ~ You made it a really enjoyable stay. This is so rewarding as things do go wrong, however it's the way these unexpected problems are dealt with that make all the difference !
The Hotel was also under Refurbishment during our visit, but we were not inconvenienced in any way whatsoever, by these operations.
It was a very good overall experience, apart from the initial disappointment and we thoroughly enjoyed our stay from start to finish.
Well done H/Inn-Kings Cross Bloomsbury. [Less]