Stay was pleasant enough
Room clean and comfortable.
Room service - poor order taking service. Rang 3 times to confirm my order (tuna nicoise salad and sweet potato fries).
Tuna was over cooked and[More] inedible yet somehow stonecold.
Came with no cutlery - by the time that arrived I'd eaten the fries as they were only just lukewarm when the arrived.
Hopefully just a one-off bad experience![Less]
By Business User 65
Very good all round. Helpful staff. Nice food. Great location.[Less]
I have stayed numerous times in the Holiday Inn at Wakefield, the same lady has served at breakfast everytime I have stayed (more often than not she has also been serving during the evening meal[More] service too) she is always very bubbly, personable and happy - it's a pleasure to be greeted by such a person.[Less]
Everything about this hotel is wow and pure gold. Would definitely recommend this hotel[Less]
Welcoming staff on reception desk and check in / check out handled very efficiently. Very comfortable stay.[Less]
By Mel F
stayed with my family to enjoy an evening in Leeds, staff friendly and attentive, rooms and beds comfortable. Breakfast had good selection in a relaxed atmosphere. would stay at this hotel again.[Less]
By Nige D
Highly recommended, good location just off M62, excellent pool and very friendly staff[Less]
Good business hotel
Staff very accomodating. The hotel is bright, airy and clean.
My room was recently refurbished and was clean, had good lighting and was comfortable.
The food was delivered quickly; it was hot and[More] of good quality.[Less]
By danno 6
enjoyed my stay at brighouse hotel food was very enjoyable[Less]