Used the IHG points I earnt for this stay.
Staff were friendly, room clean. Really useful if visiting the metro centre or Newcastle
Hol Inn Express is more basic, so you have to set your own
Didn't have breakfast because I'm not a fan of the choices. Not the hotels fault but at corporate level I think Hol Inn should re-visit this and freshen it up a bit (Example breakfast at Staybridge hotels, part of the same group, has a better idea of breakfast. This is stil self-service but a little more choice and variety). [Less]