No frills sensible choice for anyone in the area. Handy for the motorway and the less than atractive town![Less]
Excellent location for business, just off the M6. Plenty of free parking, clean and modern public areas, well appointed, clean and modern rooms.
Good internet speed throughout and friendly, efficient[More] staff.
Overall, a pleasant visit to this hotel[Less]
Holiday Inn Express Walsall
Great stay lovely room great breakfast selection Value for money and staff were excellent[Less]
Holiday Inn Star City Birmingham
By pete city
The staff could not do more to help and make me welcome. I wanted an extra duvet and information on travelling in the area. They ordered taxis, sorted out my duvet and helped with local area[More] information. Star City is remote and a touch isolated but if you can get a taxi for 6-8 pounds into the city. This hotel had a superb hot shower with fast flowiing water, room was clean and no noise. TV was dated and flickering but I didnt need it. WIFI worked great. Perhaps it needs some slight modernising but for the price and helpfulness of the staff (Gemma and her crew) I cant complain. I reccommend staying in the hotel or travel into the city as star city is limited in function. The restraunts in star city DONT serve alcohol if you want a beer with your meal. I think this is due to religious reasons}? Not sure.[Less]
Reduced scoring/general/other comments
Mattress had a squeak and therefore every time I rolled over, I would hear the squeak. Nonetheless, I managed to get some sleep.
Evaluation cards in rooms - would be good to provide pencils for[More] completion. No guarantees that the occupants have pens/pencils with them
There were two towels for a room that could occupy three people [a double and a single in the same room]. However, there were not sufficient towels to match occupancy if required.
No menus available in the room so collected one from front desk. Was advised of reduced menu fare and name of local takeaways - good.
Breakfast was included in price but left for early getaway. Perhaps pricing should include opt out for breakfast[Less]
Nice clean room and a Good Night Sleep
Bedroom and bathroom nice and clean.
Had a good night sleep.
Would have scored 5 -but telephone in room (325) not working and TV scart lead and freeview box poor which gave the TV a humming noise.[Less]
what a weekend we spent at your hotel for nov races 14 men and not one complaint aged 27 to 71 not an easy task but thanks to your brilliant staff they made it so easy entertainment in the bar on fri[More] and sat great craic breakfast very nice and buffet staff very helpful the rooms were spotless very comfy beds all under the wing of you deputy gen manager can i make a small request for next year maybe racing channel and sky sports we like our sport and spend a lot of time in the hotel when were not racing thanks again[Less]
By the badgers nose
Overall very good albeit traffic noise frustrating.[Less]
Lots of pillows
The room was comfortable, but a little noisy from the traffic outside. Lots of pillows to choose from. Breakfast was OK.[Less]