During check-in, a member of reception team arranged the accessible room and Disabled parking at the from entrance of reception greeted us. She was polite and very helpful.
I requested an
accessible room and a complimentary connecting room adjoining to each other for my registered carer. The rooms were spacious and beds were extremely comfortable - would like to know the made and brand of the matresses/beds?
The shower was very powerful in the accessible room and the carer's room.
Breakfast was great with very tastie scrambled eggs, crossiants, cerals, porridge and fresh fruit.
All the reception staff, house keeping were great. Very helpful, polite indeed at all times.
A very clean and highly commendable holiday Inn Express.
Thank you so much. [Less]